Return and refund policy

Refunds are not permitted simply for a change of mind. If in the event that the goods purchased have been ordered incorrectly by the Buyer, then the Buyer shall within seven (7) days of the date of receipt, time being of the essence, notify SULO of the same in writing giving full particulars to the claim. Thereafter SULO shall accept return of the goods at seventy five percent (75%) of the original invoice value and on the basis that goods are deemed in as new condition for resale and that the Buyer shall arrange and pay for freight and pickup and all other necessary costs or related thereto the return to SULO. If in the event the Buyer does not notify SULO of the claim within seven (7) days of the date of receipt it shall be at the sole discretion of SULO to accept return of any goods.

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